About our service
We work with clients of all sizes from ‘one-man-bands’ to corporations and national charities. We work with schools and hotels, hair and beauty salons. The majority of our clients are office-based as we specialise in office-equipment testing however we are fully competent in all environments including mechanical workshops, factories and building sites.
DRA PAT Testing is a North Tyneside based business owned by Richard Ayre. Richard has been testing appliances for over 10 years. The business was formed in 2009 and has built up an excellent reputation; with over 500 active clients, and completing around 70-100,000 items per year we’re a very experienced unit.
The PAT Testing Process
Every appliance we inspect goes through a thorough inspection and test process to ensure any faults are found (and corrected) and all appliances that are pass are safe.
We carry out inspections of all appliances including those that are fixed, stationery, movable, portable, hand-held and IT, and detachable leads; where necessary we’ll also carry out tests using a PAT machine. This process is known as Portable Appliance, or PAT, testing.
Each appliance needs to be unplugged from the mains supply to be tested; if an appliance cannot be unplugged it cannot be tested, or even sufficiently inspected – we recommend arrangements be made to test the unit fully at a more convenient date.
The appliance and any detachable leads will be tested separately, for example a computer and its lead are tested together and then the lead is tested for polarity; a separate test is done because the two items could be used with our items later.
Low voltage and battery operated appliances do not fall under the remit of PAT so will not be tested or inspected formally, although we will report any issues we find. If you want them included for asset management you’ll need to tell us.
Fixed appliances should be tested as part of the EICR but we will inspect them and do an earth test; we do not check the fixed wiring or insulation as that would mean disconnecting the power.
Industrial appliances (110v yellow, 230v blue and 415v red) are classed as non-standard items; they will be tested but it is important that you tell us about them before we come to you, as we may not have the correct adaptors with us, and will have to come back another time.
We do not provide microwave oven radiation leakage tests as standard, except on request, in advance. If you require this we need to know before we do the job.
“Test”, “testing” and “tested” refers to any stage of the process for confirming appliances are safe; a test does not necessarily involve plugging an appliance into a test meter and running tests.
We also use socket testers, fuse checkers and multi meters; their results are only recorded as a visual inspection on the report.
We will repair the existing plug and flex; we will replace the plug if necessary. For standard plugs this is included in the quoted price. To supply plugs that weren’t already there fees will apply. We don’t replace industrial adaptors automatically; but may quote to do them. We won’t mention standard repairs on the report, but will reference when plugs have been supplied.
Risk Based Testing
In order to determine the most appropriate interval until the next tests we take into account the appliance, its use, and the environment it is used in. See the frequency page for more information.
We have our own labels, that are printed professional and pre-filled with the required information. Each label has a unique ID number, which relates to the report we provide you with. Each label shows the month and year, that the appliance was last inspected and or tested.
PAT Testing Report
On completion of the job, at our office, we download the inspection data from the machines, into our software. From there we create the report and PAT testing certificate that you need to show you are complying with the appropriate regulations.
We then send this to you; we aim to get this to you as quickly as possible, usually within 5 days.
We always send this report, before issuing the invoice.
After we have sent the report, we’ll send your invoice. The invoice should be paid on receipt, as soon as possible, but we give 30 days credit to all business customers.
Payments can be made by bank transfer or cheque; we also can set up GoCardless payments.
After sales service
Completing the job and paying the invoice, doesn’t mean we forget about you; we’re always here if you need us, and if there is anything we can suggest to help you improve your safety we will.