Our Client’s Testimonials

These Testimonials have all been posted on ‘Google My Business’

All our reviews on Google; currently more than any other PAT testing company in the North East (possibly even in the UK – we’re not sure). 

We are very proud of our reviews, and have always strived to ensure every client gets a 5-star service.

Top rated
5.0
Based on 493 reviews
Great communication, fast service. Definitely recommend ⭐️⭐️⭐️⭐️⭐️
M D
6 days ago
used for many years, excellent service. Cramlington Garages.
Katie
1 week ago
Excellent service, quick to respond and get booked in. Lovely guy came to do the PAT testing, and great communication throughout 🙂
Michael Crane
2 weeks ago
Top class unit and training, cardio and weights 👍👏👏👏👏👏
Great company, accommodated our pat testing needs at relatively short notice, good price. Highly recommended
Response from the owner:Thanks Karnheath, we PAT tested your engineers' tools in their vans 🙂
Have felt with Richard on and off over the years, always found him helpful and friendly. Ben and Normal attended the office today, smartly dressed, friendly and professional. Would recommend.
Response from the owner:Thanks Danielle, it was great to get to work with you at long last, and I promise I will get in to see you soon
Paolo Nigrelli
1 month ago
Very professional service. Handles multiple unit testing very efficiently. Will continue to use in the future for all our PAT certification.
Response from the owner:Thanks Paolo, it's been a pleasure working with you, PAT testing your properties.
RAH Tyneside
2 months ago
PAT Testing - prompt and efficient
Response from the owner:Thanks for the 5 stars David
Sonia Pace
2 months ago
PAT testing done again, Great efficient service,
Response from the owner:Thanks Sonia
D S
2 months ago
From the moment I contacted DRA PAT TESTING , I had nothing but a brilliant efficient service. Ben did the test and he was great. Will use them yearly now and would highly recommended the service.
Response from the owner:Thanks so much, great to read this brilliant review.
Sam March
2 months ago
Ben was friendly, quick and professional for our PAT testing. Would recommend.
Response from the owner:Thanks Sam, and we'll be sure to pass this review on to ben
Dawn Holden
2 months ago
From booking to report DRA are fast efficient and extremely helpful.
Response from the owner:Thanks Dawn, we aim to please. We feel it is important to provide every client with an efficient service
Jane fisher
2 months ago
We’ve just had PAT tests on a couple of rentals,, nice and easy to arrange, got the jobs done and will definitely use again
Response from the owner:Thanks Jane, always great to help landlords maintain safe appliances in their properties
Lee Hall
2 months ago
Great customer service from start to finish. Very easy to arrange a visit and cost less than I had imagined to get all of the electrical devices in our unit checked. Wouldn't hesitate to recommend.
Response from the owner:Thank you for posting this really good review Lee, much appreciated
Naomi English
2 months ago
Norman was fantastic when carrying out PAT testing at our busy practice. He was extremely quick, friendly and professional, causing minimal disruption to our day. Would definitely recommend DRA Electricals for a reliable and efficient service!
Response from the owner:Thanks so much Naomi. Glad to hear Norman did such a great job PAT testing your practice
Phil Richardson
2 months ago
Ben was very professional and arrived promptly. Very efficient service. Highly recommend.
Response from the owner:Thank you Phil
David Byrne
3 months ago
Very punctual and also very efficient. Jane was keen to be sure she had seen everything that needed testing and was in every way professional. Well done! We will certainly use your company again.
Response from the owner:Thank you David, this is great to hear.
Alan Carney
3 months ago
P.A.T. Testing done at our premises, the technician arrived promptly and carried out the test of our appliances professionally and with little disruption to the office in doing so. I would highly recommend DRA to any one requiring PAT testing.
Response from the owner:Thanks Alan that’s an amazing review
Claire Stewart
3 months ago
First time using DRA for our PAT Testing, initial contact with Richard and the testing was completed by Kyle. The company was extremely efficient, and easy to deal with. The engineer arrived on site slightly earlier than arranged (never known these days!!) He was polite, professional, and very informative throughout the process. The office was left exactly as it was found, and we would highly recommend DRA. Thank you.
Response from the owner:Thank you Claire, we believe in the importance of punctuality
Paul Matthewson
3 months ago
Testing engineers arrived on time. Communicated well to start the testing immediately after a small walk around. He Worked well with all concerned to get all the items tested on multiple days. Test Report was received the next day for all items within the office and shop floor, and vans. They are booked in to retest in 12 months. Great service.
Response from the owner:Hi Paul, this review is amazing. Thanks so much for taking the time to write this really top quality testimonial. I am so proud to read this I am going to share it now on Linked In 🙂

These reviews have all been posted on business to business website ‘Free Index’

These testimonials, have been passed to us from clients.  

Gary at Norham High School, North Shields: “First year we have had DRA Electricals do the PAT Testing in the school .Very pleased with service. Will be dealing with them again . Very Helpful and very reliable . Would recommend”

Keith at Seaham Hall Hotel, Co. Durham: “I will certainly be working with Richard in years to come, not just is he professional but background knowledge of other areas was a great advantage for us. Richard is also very reasonable and fully understands the control of budgets.”

Mick at Seaham School of Technology, Co. Durham: “Richard has pat tested on our site for the past 3 years and he will continue to do so in the future. He was able to work around our schedule so we were in no way inconvenienced.”

Mr G Thompson, of Springfield Motor Group, Washington: “Highly professional and motivated person. High level of service, advice and resourcefulness. Richard’s knowledge is enough to offer:- accurate, logical, assertive, competitive advice”.

Katherine at Hellens Group, Tyne and Wear: “DRA PAT Testing carried out PAT testing in an efficient manor with minimal disruption to Hellens office based employees. I would be pleased to recommend DRA to other companies in the North East Excellent service. Richard carried out the testing quickly and efficiently in a busy working environment.”

Ian at Sanderson Weatherall, Newcastle Upon Tyne: “We used DRA for our PAT testing this year following an approach to our office by Richard. The cost was very competitive in comparison to other quotations received, providing good value for money. The service was excellent and work was done outside office hours so there was no disruption to our business. We will certainly use them again.”

Steve at APEC Environmental Limited, Hebburn: “Richard provides us with an honest, reliable and cost-effective solution to our PAT testing needs. His risk-based approach to setting re-test frequencies is a breath of fresh air compared to some multi-national companies who’ll gladly take your money every year, unnecessarily in many instances”.

Sarah, a Medical Centre Practice Manager: “Richard provided a friendly and professional service which was very good value for money.  I would happily ask Richard to PAT test our equipment in future.”

Nick at Northern Counties Safety Group in Durham: “DRA Electricals provided a prompt and efficient PAT testing service. The cost was very competitive and the standard of work was excellent. I would not hesitate to recommend the Company.”