Once the price is agreed, we need to get you booked in for an appointment.

Assuming we are coming to you: We’ll let you know our soonest appointment that fits the needs of the job. For example, if its a small job we may be able to fit you in sooner, when we are already in your area. If a larger job we may have to wait a while, depending on other bookings. Our diary does fill up fast, and often we operate 6-8 weeks in advance. We can book work in as far ahead as you like.

We have the added benefit of a team of engineers, so if your job would take 1 engineer 2 days, we will try to put 2 engineers on it for 1 day, thus reducing the disruption to your business.

Appointment standard times are from 7am to 5pm Monday to Friday. Evenings are available, as are weekends, but they come at a premium rate, so if you explicitly want those, we may have to revisit the quote. We pay our team double time to work outside normal working hours, so that has to be covered in the price.

We will do our best to accommodate you.

Try not to be too concerned about disruption, in most places the time we need your staff to be away from their workstations is no longer than a toilet or coffee break.  Also our engineers are very experienced, and well trained, so they can put your mind at rest.

Need an appointment on site before the job? We can arrange this. Just ask.

Once the appointment is booked we will send out confirmation. We may also issue you with a Service Level Agreement if necessary.