Our Client’s Testimonials

These Testimonials have all been posted on ‘Google My Business’

All our reviews on Google; currently more than any other PAT testing company in the North East (possibly even in the UK – we’re not sure). 

We are very proud of our reviews, and have always strived to ensure every client gets a 5-star service.

Excellent
5.0
Based on 451 reviews
Andrew Willson
1 week ago
Another year, another excellent service. Thanks to Richard for his flexibility and professionalism. Painless PAT testing again.
Response from the owner:Thanks Andrew, we're happy to give a unique service to yourselves when we do your office PAT Testing in Newcastle, and it's nice to see someone still using retest dates on their labels 🙂
Excellent service as always from Richard and the team. See yous again next year.
Response from the owner:Thank you Andy (Or whoever did this)
Sandra Hope
1 week ago
Yet again DRA PAT Testing been to test all my clinic equipment and very happy with the service as always. Quick and efficient, with a friendly and polite engineer. Highly recommend this company to anyone looking for PAT Testing;
Response from the owner:Thanks Sandra, always lovely to do work in your room. Have a great year ahead, and hopefully see you at a networking event sometime.
Super service from DRA PAT Testing yesterday. Norman was brilliant, knowledgeable and professional. Excellent company. We highly recommend.
Response from the owner:Thanks Caroline, we've always enjoyed doing the PAT testing in Boldon Auction Galleries which is such an interesting place to visit.
Avish Johnson
1 week ago
Tell Us North CIC have been using DRA as our regular PAT testing partner for the past 3 years, and we are very pleased with their service. They were very efficient, completed the work quickly, and we received the certificate on the same day. We are extremely happy with the service they provide.
Response from the owner:Hi Avish, thanks so much for this brilliant review, so much information, so helpful to future clients. Great to do this work for you, PAT Testing in your Newcastle office.
Natalie Dellow
2 weeks ago
Richard responded to my query out of hours on a Sunday for a required PAT test at my rented property. By Tuesday morning someone had already attended to carry out the inspection, and all documentation was sent over that same afternoon. Efficient, clear and quick communication throughout. A really smooth process from start to finish. I wouldn’t hesitate to use DRA PAT Testing again or recommend them.
Response from the owner:Thank you Natalie. We aim to please with our landlord PAT Testing
Michael Coates
2 weeks ago
DRA have tested all our school equipment for some years now. Excellent service delivered on each visit very professional & efficient. Engineers are friendly and experienced, would highly recommend DRA for all your PAT....thanks.
Response from the owner:Thanks Michael. We really do love PAT Testing schools
Lynne Thompson
2 weeks ago
Arrived on time and Kyle was extremely helpful.
Response from the owner:Thank you Lynne
DRA were very professional in their work. They were very thorough and keen to do the job well. I'd definitely recommend them
Response from the owner:Thank you Meadow Well
Rachael
2 weeks ago
We've been using DRA PAT testing for a few years now, and I'd highly recommend. The staff are lovely and the company is very helpful, with great communication. They make our annual PAT testing as painless as it can be.
Response from the owner:Thanks Rachael that’s so kind
Kevin Wearn
3 weeks ago
Another year and another PAT test at Forest Hall Bowling Club today. Ben from DRA arrived spot on time to carry out of the work in the usual professional and efficient manner. Great reliable service as always.
Response from the owner:Thanks Kevin, we enjoy visiting the bowling club too, it's nice to see these places still going and we look forward to working with you for many years.
Callum McDougall
4 weeks ago
Great company to work with, the engineer turned up on time and tested all areas of the office with minimal disruption. Looking to book them in on a yearly basis so it is great to know they get the job done.
Response from the owner:Thanks Callum that’s brilliant. We send reminders when your retests are due, saving you from having to remember.
(Editing our review because we can't add a second review) 2026: DRA continue to be our go-to for PAT Testing! Norman has been our tester for the last 2 years and has continued to provide the friendly, professional and helpful service we have always received from DRA. Still great & still highly recommend. Thank you again 🙂 2024: DRA have been doing our PAT testing for a few years now and we have always received a professional and affordable service and Jane was no exception. She was friendly, helpful and professional (even with my million questions as I like to find out the hows and whys of everything!). I'd recommend DRA to anyone. Thank you again 🙂
Response from the owner:Thanks for posting this great review of our work PAT testing in Seaham
We have used DRA for the past 3 years the service has always been excellent. Would recommend this company to everyone.
Response from the owner:Cheers guys at Autofix 🙂
Lam Lawrence
1 month ago
Very good service and professional, things go very smooth and they did this for me every year, good price and good service, I recommand for every landlords.
Response from the owner:Thanks Lawrence, brilliant review and a great help to all landlords wanting their appliances PAT testing
Ben hawtin
1 month ago
The whole team at DRA PAT Testing are fantastic to deal with. We have dealt with them commercially for over 5 years and the service is swift, easy, and fairly priced. The process of PAT testing is made unbelievably straight forward with DRA PAT Testing, and I would thoroughly recommend them to anybody going forward. Can't go wrong with DRA PAT Testing !!
Response from the owner:Thanks Ben, what an amazing review, love it!
Catherine Robson
1 month ago
Great company! We needed to get our elderly relatives mobility scooter charger tested. DRA were great, emailed over the quote and the electrician who turned up was really professional and polite. Would highly recommend
Response from the owner:Thanks Catherine. Glad we could help
Dave Dowling
2 months ago
Came and tested what needed to be tested without any issues, communication with those in the office was spot on too. Would highly recommend.
Response from the owner:Thank you Dave for doing this review of your Office PAT Testing.
Kevin Wilson MBE
2 months ago
Fast and efficient service at a price we were happy to pay. All electrical equipment tested in readiness for the 47th Newcastle Beer and Cider festival. I would highly recommend DRA for your PAT testing needs.
Response from the owner:Hi Kevin, thanks so much for this excellent review. Hope the beer festival goes well for you!
Facilities
2 months ago
DRA Pat Testing are a great company to deal with. I have used them on five of our buildings and they have been excellent every single time. They turn up on time, the staff are friendly and efficient, and the reports we get are clear and concise. I would highly recommend them.
Response from the owner:Thanks this is great to read and it’s a pleasure to work with you.

These reviews have all been posted on business to business website ‘Free Index’

These testimonials, have been passed to us from clients.  

Gary at Norham High School, North Shields: “First year we have had DRA Electricals do the PAT Testing in the school .Very pleased with service. Will be dealing with them again . Very Helpful and very reliable . Would recommend”

Keith at Seaham Hall Hotel, Co. Durham: “I will certainly be working with Richard in years to come, not just is he professional but background knowledge of other areas was a great advantage for us. Richard is also very reasonable and fully understands the control of budgets.”

Mick at Seaham School of Technology, Co. Durham: “Richard has pat tested on our site for the past 3 years and he will continue to do so in the future. He was able to work around our schedule so we were in no way inconvenienced.”

Mr G Thompson, of Springfield Motor Group, Washington: “Highly professional and motivated person. High level of service, advice and resourcefulness. Richard’s knowledge is enough to offer:- accurate, logical, assertive, competitive advice”.

Katherine at Hellens Group, Tyne and Wear: “DRA PAT Testing carried out PAT testing in an efficient manor with minimal disruption to Hellens office based employees. I would be pleased to recommend DRA to other companies in the North East Excellent service. Richard carried out the testing quickly and efficiently in a busy working environment.”

Ian at Sanderson Weatherall, Newcastle Upon Tyne: “We used DRA for our PAT testing this year following an approach to our office by Richard. The cost was very competitive in comparison to other quotations received, providing good value for money. The service was excellent and work was done outside office hours so there was no disruption to our business. We will certainly use them again.”

Steve at APEC Environmental Limited, Hebburn: “Richard provides us with an honest, reliable and cost-effective solution to our PAT testing needs. His risk-based approach to setting re-test frequencies is a breath of fresh air compared to some multi-national companies who’ll gladly take your money every year, unnecessarily in many instances”.

Sarah, a Medical Centre Practice Manager: “Richard provided a friendly and professional service which was very good value for money.  I would happily ask Richard to PAT test our equipment in future.”

Nick at Northern Counties Safety Group in Durham: “DRA Electricals provided a prompt and efficient PAT testing service. The cost was very competitive and the standard of work was excellent. I would not hesitate to recommend the Company.”