What our clients say about our work 

All our reviews on Google; currently more than any other PAT testing company in the North East (possibly even in the UK – we’re not sure). 

We are very proud of our reviews, and have always strived to ensure every client gets a 5-star service.

Excellent
5.0
Based on 329 reviews
Kyle was accommodating and friendly and efficient. Will use again.
Outstanding service from Richard and the team. Thoroughly professional service at a very reasonable price. I can’t recommend these guy’s enough 👍
Response from the owner: Thanks for this review Rich, much appreciated. Love your work too!
DRA PAT Testing always provide an efficient and professional service. Jane did a thorough job in no time at all. Thank you!
Response from the owner: Thank you we aim to please!
We have just switched to DRA PAT Testing and they were friendly, efficient and got through our tests in no time at all, replacing plugs and suggesting changes. We're really impressed and we'll definitely use again next year!
Response from the owner: Thanks for posting this review, we really enjoyed working with you and are looking forward to a strong future together.
Extremely happy with Jane today from DRA PAT Testing, very professional and friendly with everyone, she did a great job whilst we were still able to do ours, very little disruption, would recommend.
Response from the owner: Thank you for taking the time to write this review, Joanne
Rob Kyle and Craig fantastic service would recommend to anyone who needs pat testing
Response from the owner: Thank you Colin, the lads enjoyed working in your school too.
Great service. Rob was a pleasure to have in the office, and was very efficient. Highly recommend. 8 Ball Direct team
Response from the owner: Thank you Iain, I wanted to get there myself being a pool fan, maybe next time. Thanks so much for allowing us to reschedule the booking too.
Great service, price and speed of testing from DRA, they continue to be the best in all they do.
Response from the owner: Hi Julie, thanks so much for this :). Jane told me that you'd apologised for pressing 4 star rather than 5 - you can just edit the review 😀
Back for another year and DRA continue to be extremely professional and efficient for our PAT testing. DRA are happy to facilitate the flexibility of service required for a busy vet practice and their engineers are both courteous and friendly. We would gladly recommend.
Response from the owner: Thanks Richard, very much appreciate your kind words
Great service, arrived on time, carried out work with out interruptionWould highly recommend
Response from the owner: Thank you Mark, really appreciate your comments.
quick, efficient, effective and worked completely around us.Thank you so much
Response from the owner: Thank you Emma, glad you are happy with our work, much appreciated.
Quick and Efficient service
Response from the owner: Thank you Jacqueline
Absolutely fantastic! I cannot recommend this company highly enough.This was the first time I had used DRA and I was so impressed with the service our company received. The testing itself was completed quickly, efficiently and most importantly thoroughly, despite having 40 staff in on the day. The whole process was made so easy. The report and certification came through just a couple of days later. I will without doubt be using DRA next year for our PAT testing.
Response from the owner: Hi Claire, thanks so much for this wonderful review that is a delight to read. We really appreciate your comments. From Richard.
Great service very professional completed with no problems used this company for a few years now never had a problem would definitely recommend
Response from the owner: Thanks Joanne
Jane is very friendly and efficient. Always use this company every year 5 stars every time
Response from the owner: Thanks Dawn
Prompt and efficient service with solid communication throughout. Rob has attended our site for years now and has always been accommodating to our needs. Thanks again Rob!
Response from the owner: Thanks Jamie
Hi I have no problem at all with this company, they are very professional I would recommend to anyone, I will be using them again.
Response from the owner: Thanks James
We found DRA to carry out PAT testing on our equipment. Good communication throughout, and Jane who came out to do the testing was really helpful in explaining everything and offered good tips
Response from the owner: Thank you Glen
Vert quick and efficient. Nice and helpful
Response from the owner: Thanks Sharne
Testing was carried with great care by Jane today (05/01/24) arrived on time, worked around our production dept and offices, with no disruption at all to our daily business. Offered advice and was very friendly and efficient, would definitely recommend.
Response from the owner: Thanks so much for posting this review 😃
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These are from our early days, before we started getting Google reviews. 

Gary at Norham High School, North Shields: “First year we have had DRA Electricals do the PAT Testing in the school .Very pleased with service. Will be dealing with them again . Very Helpful and very reliable . Would recommend”

Keith at Seaham Hall Hotel, Co. Durham: “I will certainly be working with Richard in years to come, not just is he professional but background knowledge of other areas was a great advantage for us. Richard is also very reasonable and fully understands the control of budgets.”

Mick at Seaham School of Technology, Co. Durham: “Richard has pat tested on our site for the past 3 years and he will continue to do so in the future. He was able to work around our schedule so we were in no way inconvenienced.”

Mr G Thompson, of Springfield Motor Group, Washington: “Highly professional and motivated person. High level of service, advice and resourcefulness. Richard’s knowledge is enough to offer:- accurate, logical, assertive, competitive advice”.

Katherine at Hellens Group, Tyne and Wear: “DRA PAT Testing carried out PAT testing in an efficient manor with minimal disruption to Hellens office based employees. I would be pleased to recommend DRA to other companies in the North East Excellent service. Richard carried out the testing quickly and efficiently in a busy working environment.”

Ian at Sanderson Weatherall, Newcastle Upon Tyne: “We used DRA for our PAT testing this year following an approach to our office by Richard. The cost was very competitive in comparison to other quotations received, providing good value for money. The service was excellent and work was done outside office hours so there was no disruption to our business. We will certainly use them again.”

Steve at APEC Environmental Limited, Hebburn: “Richard provides us with an honest, reliable and cost-effective solution to our PAT testing needs. His risk-based approach to setting re-test frequencies is a breath of fresh air compared to some multi-national companies who’ll gladly take your money every year, unnecessarily in many instances”.

Sarah, a Medical Centre Practice Manager: “Richard provided a friendly and professional service which was very good value for money.  I would happily ask Richard to PAT test our equipment in future.”

Nick at Northern Counties Safety Group in Durham: “DRA Electricals provided a prompt and efficient PAT testing service. The cost was very competitive and the standard of work was excellent. I would not hesitate to recommend the Company.”