Plugs get damaged, that’s a fact of life – they’re built well, they’re robust (usually, when genuine) but now and again they get damaged – the plastic casing breaks which is why a lot of manufacturers have moved over to sealed rubber plugs; or the pins get bent.
When this happens the plug needs replacing; we replace plugs for free.
A plug costs us about 50p; we replace on average one for each job, so is there really any point charging for it? Not really. Some of those 50p per item companies though; they’ll charge you up to five pounds for a plug.
If we spot a damaged plug during the visual inspection we will replace it free of charge – free repairs.
If however the plug can be repaired; we’ll repair it. Repairs including rewiring because some who was not a competent person has tried to repair it, tightening screws, etc. Do you know how to wire a plug?