We appreciate that you may not want your server systems turning off; although preferable, many people are concerned of the repercussions if they do.
Servers should only be turned off by someone who knows exactly what they are doing, so we will never turn off your server – either you should do it or your IT department.
We also recommend that servers should only be powered down when it will not disrupt the business, such as when you are closed – this may mean testing it at a different time to all other equipment.
If however it cannot be turned off, then there is another option.
Many of our competitors will stand in front of it, have a look at it, just like you could, and then put new labels on every item, then charge you the per item rate for each sticker. They will not have checked the plug internally, the pins, the wiring, etc. as they can’t unplug it. We still can’t do that, but we can use thermal imaging to check the server parts, looking for any unusual ‘hot spots’. If we find any we’ll show you the images and recommend you get the parts checked as soon as possible by the IT department.
Thermal Imaging, also known as infrared thermography, uses the Infra-red spectrum to analyse and provide data for use in carrying out safety checks and identifying any potential problems.
Thermal Image surveys are becoming more common as a diagnosis and fault finding tool. The surveys are a non-contact technology that measure infrared wavelengths to determine temperatures from a safe distance. This makes it quick and easy to visually check surface temperature and to help identify hot spots which often indicate the existence of problems.
So remember, we won’t turn off your servers to PAT test them if we can avoid it, or you don’t want it doing. Of course we would prefer if at some point in the 5 years since they were installed they were tested just once, but we understand why you may not want to take that risk. After all it is you, who is responsible if something goes wrong so it is your choice, and we will respect that.