We do not turn off or shut down server systems – it is up to you to do that.
We recommend you make arrangements for your server to be shutdown to be tested either for this appointment, or we can arrange a more convenient out of hours solution. A server system should be tested at least once in five years.
If the server can’t be turned off (or has been tested once in the last five years) we will carry out the best visual inspection we can on each part of the appliance.
We may carry out a thermal survey on the server – we don’t provide you with images of this, unless excessive hot spots are detected
We don’t turn back on servers that have been turned off – its up to you to do that