Preparing for your PAT testing appointment makes the process easier for you and your team. Sometimes not knowing what is going to happen makes us nervois, and we want to make the whole process as simple and as (un) disruptive as possible for you.
- We’re going to be checking all your electrical equipment (that plugs in) to make sure it is safe to continue using.
- We check every mains powered electrical appliance, or detachable part that could be used independently or elsewhere including power leads, power adaptors, supply units, the actual appliance (e.g. a monitor with power lead). We also check chargers for battery operated equipment.
- If something is faulty, like a plug, fuse or the cable we’ll repair it, or recommend further action. Minor repairs are carried out automatically. These include repairing the plug or replacing it, replacing a fuse and repairing the current cable. Anything else is going to need time and extra parts, so we’ll recommend further action or quote a price to do the work.
- At the end of the job (or during it) the technician will update you with progress, and tell you anything you need to know. They will send you a short email at the end with an overview of what happened in the job, including total number of items and info on any failures not already discussed.
- They’ll ask you to review their work on Google – we’d really appreciate if you can.
On arrival, if your site is bigger than one room, it would benefit the technician if you can show him around (if we’ve not been before). This is to help him get his bearings, see what the job entails, make sure we have enough time allocated, see what can’t be switched off, risk assess the environment and so on.
Who is coming to do the job?
One of our highly trained technicians. The business is owned and managed by me, Richard Ayre. I started it, and have grown it since 2009 and now employ 3 full time technicians – Rob, Kyle and Jordan. They’re all excellent at what they do and trained to work as if it were me on the job. Of course they’ll never actually be me but we do our best ;-). It could be any one us that come, depending on how the diary is planned. It could be more than one of us.
If the job is outside the North East we may be using a contractor; if so, we will tell you. We only use contractors we trust and have vetted ourselves.
For electrical inspections (EICR) we use fully qualified electricians, who we have worked with long term. Pete Oldroyd is our main inspector; he holds NICEIC registration.
How you could save some money on your PAT tests
We have quoted you a price for an initial fee and per item. If you have your numbers wrong, then any additional items we test will be charged for. For example, if you said you have 100 items, but actually we test 200, then you’ll pay for 100 extra items. If you change the price to a fixed rate, day or hourly rate you could save money. Testing a PC and it’s lead, is 2 items, but it may not take twice the time to do it, so a time based price may be cheaper for you. If you want to change to time based you can do, but we need to know now, before the job is booked in. Time based is either £55.00 for the first hour then £35.00 per hour thereafter, or £275.00 day rate, or £150.00 half day rate.
Other things you may incur charges for
It’s important you know this.
- Microwave ovens will be tested for emissions leakage; this is important as excessive leakage can lead to illness. This costs £5.00 per oven.
- Extra items – if you under estimate the number of items you have, extras will be charged for at the quoted rate
- Supply of new plugs (not replacements) – £2.50 each for supply & fit, when there was no plug there in the first place
- Undisclosed working in PPE zones – if we have to operate in areas where any kind of PPE is required, and we have not been told at the quotation stage, the price per item for standard appliances will default to £1.25.
- Undisclosed commando (industrial use) plugs such as yellow 110v adaptors – these take a lot of time to inspect and test; if we haven’t been made aware of them at the quotation station additional charges will be incurred to test them. For 110v and 230v it’s £1.50 each (up to 32amps). For 110 and 230 over 32a or for 400v/3phase we charge £2.95 each.
- All prices quoted are exclusive to VAT unless stated otherwise.
Your PAT testing Report explained
Following completion of the job, we will provide you with an important document, this confirms that you have carried out maintenance inspections to check electrical appliances are safe to continue using. Keep it safe as you never know when it will come in handy.
The PAT Report Passes and the Failures report are the two most important parts. The overview Certificate is good to have but the list of appliances and their test results is a major asset. That report shows each appliance, and its ID number. The number references the number of the label we put on your appliance. It tells an inspector the appliance was safe when tested.
If an appliance is faulty, but can be repaired; it will be repaired and recorded as a pass – see below for information on what repairs are included.
Make sure nothing gets missed
This is where a lot of problems come later on; electrical equipment could be hiding in a drawer or cupboard – if so we probably won’t see it; if it gets used, and hasn’t been checked, can you be sure it’s safe? More often than not, staff keep appliances in drawers because they know they’re not meant to have them in work, so its important you check these places for anything that could be missed – or give us permission to check cupboards and drawers.
Do you have anyone working from home? If they have equipment supplied by work, that needs testing too. We can go to their homes to do it, but you’ll find it easier and cheaper if you get them to bring it in on the day of our appointment. Same applies if you have engineers with tools in a van.
Equipment at height
The quote provided doesn’t include the use of ladders or platform lifts; as a general rule we do not do working at height. If you have appliances that can’t be accessed by normal reach you’ll need to bring them to ground level for testing. If you want us to test them at height special arrangements will need to be made, which will incur additional costs.
Servers and other equipment that ‘can’t’ be turned off
If you have a server system you don’t want to turn off on this occasion; it will need a full test at some point. When was it last tested in full? A server should be installed correctly, by an IT professional, but if they made a mistake, or a part wasn’t up to standard it could be a fire risk. An electrical equipment left to keep getting hotter will eventually catch fire.
A server should be tested in full at the very least once every 5 years following installation. That means you need to make arrangements for it to be shutdown and a full test done. This can be out of hours.
If something else can’t be turned off for any reason, why not? Can you not make an exception for us?
Users of equipment and Banks of desks
To be tested, an appliance needs to be unplugged; so it can’t be being used. The user will have to leave their workspace whilst the appliance is being tested; it won’t take long. Computers need saving and shutting down. If you use ‘banks of desks’ then the full bank will need shutting down at the same time. This makes the testing process quicker, but also allows us to tidy messy cables, and assess the use of extensions. It also removes the risk of the wrong plug being pulled out.
We do minor repairs automatically. A minor repair is repair or replace a faulty ’13a’ plug; replace a plug fuse (up to 13a), repair an existing cable. These are all done free, including supply of replacement plugs and fuses. If another repair is needed, or other parts we will quote then and do it if we can, or fail the appliance and provide a quote to do the work at another time.
If anything fails, what do you need to do with that appliance?
Our technician will tell you what to do with the appliance – if it needs removing from service and disposing of; do that. If it can be repaired he will offer a suggestion for that too. If we can do it, we can quote you, or you may need a specialist engineer.
But do not use it whilst it’s recorded as a fail.
If you are getting it repaired, get us in to retest it before putting it back into service.
PAT testing long term
PAT testing should be carried out as often as it is needed to ensure your electrical appliance stays safe. This should be determined by a risk assessment. In reality you have 3 options:
- Get a risk assessment done by someone competent in electrical safety, to determine what action you need to take and how often. For every appliance type and environment in your workplace. A costly, time consuming option. Then get PAT testing or other maintenance done to meet the requirements, or
- Get us to set you up on a risk-based retest period, where each appliance is tested this year, and again in 12 months, at which point it is reviewed for retests based on HSE guidance, and then we manage the retest periods on your behalf. Doing this option changes your price per item quote to a fixed price of £1.50 per item + vat, plus a £55.00 additional admin charge if your final invoice is less than £250.00. This extra charge is because of the added admin time required.
- Do what almost everyone else does and get your equipment tested every year, or sooner for high risk environments.
Whichever option you choose we will send you a reminder by email when they retest due by date is approaching. That reminder, is sent only by me (Richard) so don’t believe dodgy emails from anyone else, will be issued 4-8 weeks before the date. It will include a suggest date and appointment slot for our technician to come. All you have to do is reply to confirm, or request another date.
Fixed wiring inspection – EICR
Your building’s wiring will need an inspection every 3-5 years to make sure it is always up to date with the latest building regulations. We can do this for you. Our partner company gives us preferential rates which can be passed on to you. When your inspection is due, let us know so we can provide you with a quote. We will manage the full process for you, including retests.
Electrical equipment that is hard wired also needs regular checks. The electrician doing the EICR will check the wiring up to the socket outlet, but will not check the appliance. This needs doing inline with your EICR, so every 3-5 years usually. It also needs doing at a time when the power can be disconnected.
To do the inspection, the ‘fused spur unit’ (white box with switch on the wall instead of a socket) needs opening and the wires to the appliance removing. The appliance then gets a PAT test. Then it all gets put back together and the power turned back on.
When we do your PAT, if we come across any appliances you would have bought with a plug on, that have now been hard wired, or are integrated, we will visually inspect and test for earth continuity, between the spur and the appliance. But this is not a full test, which is needed. It’s up to you to organise that with us, your electrician or someone else. If you want us to do it, we can, but it is best done out of hours or at a time when your socket circuits can be isolated. All our team can’t do this, it takes special additional training, and it won’t be done at the time of normal PAT if not pre-arranged. We charge based on time to do this, so would visit site first to provide an estimate.
Are you happy with our work or have further questions?
If there is anything you are not satisfied with, don’t stew over it, tell me. Get in touch with me, by phone, email etc and tell me, then I can do something about it. If I don’t know, I can’t help.
Will you please review our work?
Reviews are great for us – not only do they tell prospective clients what we’re like as a business, and what service we can offer, but they are great for getting us spotted on search engines. We use Google for reviews, because it is a genuine reviews service but also because it helps our rankings – reviews are a big part of why our website sits near or on top all the time. Have a look at our latest reviews, below.
On completion of the job the technician will ask you to review his work whilst it is fresh in your memory, we will really appreciate you doing this. You can post a review by following this link – https://g.page/drapattesting?gm
Free site surveys
If you are worried about anything in advance of the job being done, or have any questions, why don’t we arrange a chat? I am happy to speak to you on the phone or even visit your site to discuss your situation, or clarify any of the above.