Product recalls are being ignored

More than 4 million household appliances have been recalled by manufacturers in the past four years with faults that include a risk of fire or electric shock, and yet the majority may still be in UK homes.

The findings are reported in a study published by Electrical Safety First. Since the start of 2011, 228 different electrical products have been recalled– including seven types of fridge, four washing machines and seven hairdryers – yet typically only 10% to 20% of recalled products are ever returned or repaired.

Underestimating the risks posed by recalled products is a major factor in the low recall success rate. Many people surveyed by Electrical Safety First said they associated recalls with ‘annoying faults’ rather than safety, and 2.6 million UK adults say they have knowingly ignored a recall notice. The Charity wants to raise awareness of the risk of ignoring a recall notice after it found that 77% of people would be more likely to respond if they understood the potential dangers.

Electrical Safety First is also keen to stress that whilst there have been a number of high profile fires involving kitchen ‘white goods’ in the past year, smaller items can also pose a safety risk.

Its research found that a fifth of UK adults would be more likely to respond to a recall of a large product than a small product, yet the Charity found the electrical items most reported as faulty or dangerous are smaller ones such as chargers, hairdryers, toasters and kettles.

Full details at www.electricalsafetyfirst.org.uk

Originally produced by Seaward

We recommend that when you buy an electrical appliance, complete the warranty card that comes with it, and return it. You’ll then be notified directly if the product gets recalled.

By |2019-10-01T20:49:05+00:00December 11th, 2014|Archived|Comments Off on Product recalls are being ignored