Our Client’s Testimonials

These Testimonials have all been posted on ‘Google My Business’

All our reviews on Google; currently more than any other PAT testing company in the North East (possibly even in the UK – we’re not sure). 

We are very proud of our reviews, and have always strived to ensure every client gets a 5-star service.

Excellent
5.0
Based on 430 reviews
Andrew
6 days ago
The team were efficient, helpful and friendly. Fantastic service all around and we will definitely be using them in future!
Colin Jones
4 weeks ago
I was visited by Rob and Kyle, Very thorough and very professional. They worked as a well oiled team. Thank you lads.
Response from the owner:Thanks Colin, great to do your Church PAT testing in Morpeth
Jools Roux
1 month ago
Rob and Ben were punctual, efficient and very friendly. Great service!
Response from the owner:Hi Jools, thanks for this 5-star Feedback 🙂
Lea Marshall
1 month ago
Very friendly and efficient service. Highly recommend
Response from the owner:Thanks Leah for this 5 star review
Chris Smith
1 month ago
Easy to deal with at every stage of things. Can't recommend enough!
Response from the owner:Thanks Chris, we've heard great things about your club
Sara Butler
1 month ago
Highly recommend for their prompt and professional PAT testing of our offices and apartments from engineers Rob and Norman.
Great communication from Chelsea too in order to fit us in before Christmas.
Thank you Richard and the Team.
Response from the owner:Thanks for posting this review Sara of the apartments, and office PAT testing in Sunderland, great to work with you and hopefully I will get there to catch up with you one day 🙂 (RA)
David Hill
1 month ago
Came when they said they would; did testing and repairs professionally; very obliging and helpful; good value too
Response from the owner:Thanks David
Steve Keys
2 months ago
I used DRA for the second year running and can't fault them. Efficient and friendly, great to get the reminder email, and fairly priced. See yiou next year!
Response from the owner:Thanks Steve, so happy you're happy with our continued service and thanks for working with us for the past 2 years
Ian Atkinson
3 months ago
Excellent work. Kyle phoned before he arrived to confirm his arrival time. Was quick, polite and efficient. Some items had an extra cost which was explained before these were done and authority obtained to do the work.
Response from the owner:Thanks Ian, we feel it is important to keep our clients informed every step of the way.
susie geoghegan
3 months ago
Very efficient and good service.
Response from the owner:Thanks Susie!
colin atkinson
3 months ago
Great service. Responsive and efficient. Highly recommend.
Response from the owner:Thanks Colin. You have some quality properties
Julien P
3 months ago
Been working with them for a few years now. Just had their visit a few days ago. Great job and customer service as usual. Highly recommended
Response from the owner:Thanks Julien, thanks so much for all the work you give us, we really really do appreciate it.
debra worthington
3 months ago
Excellent PAT Testing service will definitely be using the company again and will recommend to other businesses.
Response from the owner:Thanks Debra, it was great to have a catch up and now I can tick of my list one of the places I always wanted to work in!

Thanks for this latest review too, hope you and the family are well. Perhaps I'll get down to do the job next year 🙂
Norman came in on time, did what he needed to do without any interference to the factory.
Response from the owner:Nice one thanks Barnabus
joanne sayers
4 months ago
Great service from the first contact with Chelsea arranging appointment, answering all our questions to receiving Report and Certification. Great service by all the staff would definitely recommend DRA for Pat Testing.
Response from the owner:Thank you Joanne. Kyle and Rob say thank you too
Philip Jameson
4 months ago
We have used DRA PAT testing for the last few years and have been really happy with the service and knowlege of the staff.
Response from the owner:Hi Phil, really appreciate you posting this. Also just to mention, your pool is amazing! Possibly the best swimming pool in Newcastle, especially for kids
Julian Saul
4 months ago
I had a tester called Norman yesterday, he was polite and professional. completed the work in great time and ensured I was updated throughout
Response from the owner:Thank you Julian, much appreciated.
patricia sharp
4 months ago
Very good service good price no hassle will definitely use this company on a regular basis thank you
Response from the owner:Thank you Patricia, look forward to next time 🙂
FIRE DOOR GREGG
5 months ago
Great service as always,
Response from the owner:Lovely to hear thank you
We have used DRA for the past 3 years the service has always been excellent.
Response from the owner:Cheers guys at Autofix 🙂

These reviews have all been posted on business to business website ‘Free Index’

These testimonials, have been passed to us from clients.  

Gary at Norham High School, North Shields: “First year we have had DRA Electricals do the PAT Testing in the school .Very pleased with service. Will be dealing with them again . Very Helpful and very reliable . Would recommend”

Keith at Seaham Hall Hotel, Co. Durham: “I will certainly be working with Richard in years to come, not just is he professional but background knowledge of other areas was a great advantage for us. Richard is also very reasonable and fully understands the control of budgets.”

Mick at Seaham School of Technology, Co. Durham: “Richard has pat tested on our site for the past 3 years and he will continue to do so in the future. He was able to work around our schedule so we were in no way inconvenienced.”

Mr G Thompson, of Springfield Motor Group, Washington: “Highly professional and motivated person. High level of service, advice and resourcefulness. Richard’s knowledge is enough to offer:- accurate, logical, assertive, competitive advice”.

Katherine at Hellens Group, Tyne and Wear: “DRA PAT Testing carried out PAT testing in an efficient manor with minimal disruption to Hellens office based employees. I would be pleased to recommend DRA to other companies in the North East Excellent service. Richard carried out the testing quickly and efficiently in a busy working environment.”

Ian at Sanderson Weatherall, Newcastle Upon Tyne: “We used DRA for our PAT testing this year following an approach to our office by Richard. The cost was very competitive in comparison to other quotations received, providing good value for money. The service was excellent and work was done outside office hours so there was no disruption to our business. We will certainly use them again.”

Steve at APEC Environmental Limited, Hebburn: “Richard provides us with an honest, reliable and cost-effective solution to our PAT testing needs. His risk-based approach to setting re-test frequencies is a breath of fresh air compared to some multi-national companies who’ll gladly take your money every year, unnecessarily in many instances”.

Sarah, a Medical Centre Practice Manager: “Richard provided a friendly and professional service which was very good value for money.  I would happily ask Richard to PAT test our equipment in future.”

Nick at Northern Counties Safety Group in Durham: “DRA Electricals provided a prompt and efficient PAT testing service. The cost was very competitive and the standard of work was excellent. I would not hesitate to recommend the Company.”