When an appliance fails a PAT test we look at the options available for that appliance or customer. If the appliance can be repaired or if it is so dangerous it is beyond repair and needs to be disposed of.
Sometimes the appliance can’t be repaired by us, but could be repaired by a specialist engineer so we recommend you contact an alternate expert, such as the engineer from the company that manufactured the product. For example, if a cooker failed, there may be an internal issue that could be fixed by a domestic appliance engineer.
If the fault is small, like a damaged cable we may be able to cut it back to a safer spot and then reattach the existing plug, or if the plug was sealed, replace it with a new plug. We do this automatically; you won’t see it in the detailed report as we don’t see the point – we have done it in the past but it causes so much confusion we stopped doing it. But we do mention it to you (and we put it in the notes that are supplied with the PAT certificate) so you are aware it has been done, showing the value of the PAT test.
Finding a fault and repairing it gives value to portable appliance testing.
It is common practice to fail faulty electrical equipment, remove it from service and or quarantine it until professional repairs have been carried out.
If an appliance does fail and will be repaired by others, it should be tested either by them or us before going back in to service. If we test it we can remove the failed item from the report, and add the passed appliance.
It is also possible that an appliance fails the PAT Test without actually being faulty, and we are often surprised how few PAT engineers even do this, often stating that they would be scared to do so, even though putting safety first is meant to be the way forward.
There are several reasons why appliances may fail PAT testing, including:
- Incorrect use of the appliance
- Age of the appliance
- Equipment calibration has lapsed
- Incorrect appliance for the task
- Incompetence of the engineer doing the test
- Incorrect readings from the PAT tester
- Incorrect PAT tester for the job
- Incorrect choice of tests
- And you must remember that it is also possible that an appliance that is dangerous and should fail; will get missed by an engineer in a hurry because he is on a ridiculous piece-rate price per item from a cheap pat testing company; putting the lives of your users and your business at risk.
If you choose a competent, reliable PAT testing service provider it will help to reduce the chance of mistakes and address most of the above quickly!