It's accepted that you get a year's grace on a new appliance in a normal working environment; so if you have bought something new you should be ok, but to be safe we always recommend you do get it tested before use.
If something has been missed, let us know so we can come back to test it. When tested we will add it to the report. If the mistake was ours, we will do this without charge. If we get there and find it was tested, and is labelled, you will [...]
Within a few days of the job we will send your invoice; this may come before or after the report. The invoice should be paid on receipt, although we do give up to 30 days automatic credit. Invoices can be paid by BACS (bank transfer), cash, or by card via [...]
You can get it the same day if that's when you need it. In most cases we send the PAT Certificate within a few days; we do say we'll get it to every client in 5 days but in particularly busy periods it may take a little longer, but we [...]
Appliances that have been fixed to the mains are different, but we can still help you. If you have a portable appliance (has a plug on) but remove the plug to hard wire it to the mains, usually via a fused spur unit, it will need testing. When we are [...]
If something needs repairing, we'll try to do it. In-scope remedial work for PAT includes: Repairing or replacing the existing plug Replacing the existing fuse Repairing the existing flexible cable Basic repairs to the appliance If anything else needs doing like replacing the full lead, or specialist repairs to the [...]
The server is the problem... to test a server, it's like any other appliance; it needs unplugging. But that isn't always possible; you could arrange for it to be done outside working hours, or you could do what everyone else does, and get it visually inspected. A visual inspection on [...]
The best way to prepare for PAT testing is to accept that we will need to access your electrical equipment, and when we are testing it you can't be using it. So computers will need shutting down and users will need to leave their work area whilst we do our [...]
When the appointment is booked we'll tell you; if more info needs to be sent out we'll send you it but usually it's not necessary or you can get the info from here.
When you are happy with the price offered, accepting it is easy - you just need to tell us. From there we will find a convenient date to carry out the work and book the job in.
