PAT Testing for Retail & Hospitality Businesses in the North East

Retail and hospitality businesses rely heavily on electrical equipment used throughout the day — often by multiple staff members and, in some cases, the public. Faulty appliances can present a serious risk of electric shock or fire if not properly maintained.

As a business owner or manager, you have a legal duty to ensure that electrical equipment is safe for use. Regular PAT testing helps demonstrate that you are actively managing electrical safety and protecting staff, customers and premises.

PAT testing supports compliance with:

• Health & Safety at Work Act
• Electricity at Work Regulations
• Insurer requirements
• Fire risk assessments
• Local authority inspections

✔ Full visual inspection of all portable appliances
✔ Electrical safety testing where required
✔ Free replacement of standard plugs & fuses
✔ Clear pass / fail labels with unique ID numbers
✔ Fully itemised digital PAT Testing Certificate (PDF)
✔ Same-day reports available (subject to availability)
✔ Practical advice on safer use of equipment

We regularly test equipment including:

• Tills, card machines and POS equipment
• Hairdryers, straighteners and beauty equipment
• Coffee machines and grinders
• Fridges, freezers and display units
• Microwaves, kettles and kitchen appliances
• Extension leads and adaptors

We understand that downtime costs money. Our engineers work efficiently and can plan testing to suit your trading hours.

We can:

• Attend before opening or after closing
• Work around customers and staff
• Prioritise back-of-house areas first
• Test multiple sites for chains and franchises

This allows you to stay compliant without interrupting normal business operations.

If you need documentation urgently — for an inspection, insurance requirement or licensing issue — we can often provide same-day digital PAT Testing Certificates, subject to availability.

Certificates are emailed as PDFs and are suitable for:

• Insurers
• Local authorities
• Fire risk assessors
• Internal compliance records

For new clients, payment is required before same-day certificates are issued.

✔ Experienced working in public-facing environments
✔ Qualified, insured engineers
✔ Enhanced DBS-checked staff
✔ CHAS accredited & PATTA members
✔ Clear pricing with no hidden extras
✔ Free minor repairs included

We regularly work with:

• Shops and retail units
• Hair salons and beauty clinics
• Cafés, pubs and restaurants
• Takeaways and food outlets
• Chains and multi-site businesses

Our pricing is clear and based on the number and type of items tested. Fixed quotes are available, including discounted rates for multi-site businesses.

👉 View our full PAT Testing Prices
👉 Or request a fixed quote for your business

Is PAT testing required for shops and cafés?
Employers must ensure electrical equipment is safe. PAT testing is the recognised way to demonstrate this duty of care.

Can testing be done outside trading hours?
Yes — we can attend before opening, after closing or at quieter times.

Do you test salon and beauty equipment?
Yes — we regularly test hair and beauty appliances used in salons and clinics.